BISAK Helpdesk

General

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FAQ 2

• Update email address book
• Accessing BISAK email from home

Getting Started 0

Email 2

• Create Email Signature
• Install Outlook on mobile Phones or tablets.

Phones 1

• BISAK Telephone/Handset features

Saving data 3

• How to set up OneDrive
• Access PREPARATORY folder on your OneDrive
• How to add a file to OneDrive and share it on VLE

Microsoft office 365 1

• Teams Annotations

Network drives 1

• Connecting 'Y' Drive to your account

Print/Scan/Copy 4

• How to restart Papercut service
• How to scan a document to my email address
• Printing Policy
• How to scan document to my OneDrive

Web browsing 0

Helpdesk support 3

• How to insert a screenshot
• Convert PDF to Word document
• How to create a new ICT Help desk Ticket

WiFi 2

• How can i access BISAK wifi - For staff
• I cannot access the WiFi even after entering the login details

VLE 2

• VLE Parents Access
• MLTV Firewall and URL Requirements

SIMS 1

• Steps to Setup SIMS teachers App

Others 4

• ZoomIT - Advanced presentation tool for virtual learning
• Microphone not working
• Changing the System Date and Time - Windows 10
• CAT4 Assessments and Device requirement

Test 0

Staff Information 1

• PHISHING & SPAM AWARENESS

Knowledge Base

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BISAK ICT Policy 2

• ACCEPTABLE EMAIL USE POLICY – SENIOR SCHOOL
• BISAK Network and WiFi usage policy

Microsoft Office 365 6

• Office 365 Password reset procedure
• Not able to reset Microsoft/Teams Password
• Change Microsoft Office/Teams Security info
• How to access BISAK email address from web Portal
• How to Fix a Blank Login Screen in Microsoft Teams

See all 6 articles

Virtual Learning - VLE 1

• How to access my child reports

Active Learn - Bug Club 1

• Bug Club ( Active Learn) accessing on IPad

General 2

• How to raise a ticket on Parent/Pupil Helpdesk Portal
• Saving and Synchronizing Google Chrome Passwords